Privacy Policy

Last Updated: April 29, 2025

1. Introduction

Spherium.ai ("we," "us," or "our") values your privacy and is dedicated to protecting your personal information. This Privacy Policy clearly outlines how we collect, use, disclose, and safeguard your information when you access or use our website www.spherium.ai and any related services (collectively, the "Services"). By using our Services, you acknowledge your agreement with this Privacy Policy. If you disagree, please refrain from using our Services.

2. Information We Collect

2.1 Personal Information

We collect information that identifies or can identify you ("Personal Information"), including:

• Contact Information: Your name, email address, phone number, and mailing address.
• Account Information: Username, passwords, and authentication details.
• Payment Information: Credit card numbers, billing address, and other information required for payment processing.
• Usage Data: Information related to your interaction and use of our Services.

2.2 Non-Personal Information

We also collect non-personal, aggregated, or anonymized information, including:

• Log Data: IP addresses, browser types, operating systems, referring URLs, and timestamps.
• Cookies and Similar Technologies: Data collected via cookies, web beacons, and other tracking technologies.

3. How We Use Your Information

We use your information to:

• Provide and Maintain Services: Facilitate account creation, manage transactions, and offer customer support.
• Enhance User Experience: Analyze usage patterns to optimize our Services.
• Communicate Effectively: Deliver administrative notices, updates, and promotional content.
• Ensure Compliance: Monitor adherence to our Terms of Service and policies.
• Fulfill Legal Obligations: Respond to legal processes and prevent potential harm.

4. Disclosure of Information

We may disclose your information:

4.1 To Service Providers

We engage trusted third-party providers who perform essential functions, including:

• Payment processing
• Data analytics
• Customer support
• Marketing services

4.2 For Legal Purposes

We disclose information to comply with legal obligations, respond to lawful requests, protect our rights, investigate wrongdoing, or safeguard public safety.

4.3 Business Transfers

Your information may be transferred in case of business transactions, such as mergers, acquisitions, or asset sales. You will receive prior notification of such transfers.

5. Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance service performance and user experience.

• Cookies: Small data files stored on your device.
• Web Beacons: Tracking pixels to monitor user activity on specific pages.

Your Choices: You can manage cookie preferences via your browser settings. Note: Our Services do not respond to "Do Not Track" signals.

6. Data Security

We employ robust administrative, technical, and physical measures to protect your data:

• Encryption: Data encrypted during transmission and storage.
• Access Controls: Restricted data access limited to authorized personnel.
• Regular Security Reviews: Continuous evaluation and updating of security practices.

However, no internet transmission or electronic storage is entirely secure. Absolute security cannot be guaranteed.

7. International Data Transfers

Your data may be stored and processed in jurisdictions outside your home country, including the United States. By using our Services, you consent to international data transfers under applicable law.

8. Your Rights and Choices

8.1 Access and Correction

You may review, update, or correct your Personal Information through your account settings or by contacting us directly.

8.2 Data Portability

You can request a structured, machine-readable copy of your Personal Information.

8.3 Deletion Requests

You can request the deletion of your Personal Information, subject to legal exceptions.

8.4 Opt-Out of Marketing Communications

You can unsubscribe from promotional communications via email links or by contacting us.

9. Third-Party Links and Services

Our Services may include links to external websites or services not operated by us. We assume no responsibility for their content or practices. Please review the privacy policies of these external sites.

10. Changes to This Privacy Policy

We may periodically update this Privacy Policy. Updates will be posted prominently, with the "Last Updated" date revised. We encourage regular review to stay informed about our privacy practices.

11. Jurisdiction-Specific Provisions

11.1 California Privacy Rights (CCPA)

California residents have rights to request access, deletion, and opt-out of the sale of Personal Information. Exercise your rights by contacting support@spherium.ai.

11.2 European Economic Area (EEA) Residents (GDPR)

EEA residents have specific rights under GDPR:

• Access: Verify if your data is processed and access it.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion under specific circumstances.
• Restriction: Restrict processing under certain conditions.
• Portability: Receive your data in a portable format.
• Objection: Object to specific data processing activities.

Contact us at support@spherium.ai for GDPR-related inquiries.

12. Electronic Communications

By using our Services, you consent to receive electronic communications. Manage your preferences via account settings or contact us directly.

13. Data Retention

We retain your Personal Information only as necessary for the stated purposes or as required by law.

14. Governing Law

This Privacy Policy is governed by the laws of Ohio, without regard to conflict of law principles.

15. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
‍

Spherium.ai
Attn: Legal Department
2600 Lantz Rd
Beavercreek, OH 45434
United States
Email: support@spherium.ai

16. Acceptance of This Policy

By using our Services, you affirm your understanding and agreement with this Privacy Policy. If you disagree, please refrain from using our Services.

‍