Frequently Asked Questions

What is Spherium.ai?

Spherium.ai is the enterprise AI gateway and collaboration platform that simplifies operations, secures your information, and puts you in control of your AI ecosystem. It unifies model access, governance, and collaboration so teams can innovate without chaos.

What makes Spherium.ai different from other AI platforms?

Spherium.ai is not just another AI tool—it’s the missing layer that brings control, clarity, and consistency to enterprise AI. Unlike point solutions that address a single need, Spherium.ai unifies access to multiple AI models, orchestrates end-to-end workflows, and enforces enterprise-grade governance—all from one secure platform.

Who is Spherium.ai designed for?

Spherium.ai is designed for businesses that rely on data to drive decisions and need to manage AI responsibly. It’s a great fit for organizations that want to automate redundant tasks, protect sensitive information, meet compliance requirements, and make collaboration between teams easier.

What problems does Spherium.ai solve?

Spherium.ai eliminates the need to manage scattered AI tools and systems, protecting sensitive data while improving team collaboration. It orchestrates and automates common AI workflows across teams and tools—giving businesses a centralized way to manage interactions, enforce governance, and maintain consistent context. By unifying your AI ecosystem, Spherium.ai helps reduce costs, simplify operations, and ensure compliance with industry standards.

What models are currently supported?

Spherium.ai supports most models that are currently available including OpenAI, Anthropic, Google, xAI, and others — as long as it can be accessed through one of their official SDKs or APIs. This includes custom or fine-tuned models you’ve built yourself, provided they use one of these supported SDKs. In practice, your options are virtually unlimited, covering the latest text, vision, image, and multimodal models across leading LLM providers.

Can I use multiple AI providers in Spherium.ai?

Yes. We support OpenAI, Anthropic, Google Gemini, xAI, and many more. You can mix and match providers in one platform.

How does Spherium.ai handle context across models?

Our Context Continuity Engine lets you share and preserve relevant memory, rules, and data across any model while respecting workspace isolation and governance.

How does Spherium.ai handle compliance?

We track all AI interactions with full audit logs and provide compliance reporting for standards like NIST, ISO, and industry-specific regulations.

How does Spherium.ai enforce governance?

You can apply rules at the org, workspace, or item level. Rules flow down and can include guardrails for security, compliance, and content and more.

Is Spherium.ai secure?

Yes — encryption in transit and at rest, SSO with MFA, Just-In-Time provisioning, and strict workspace isolation ensure data protection.

What pricing plans does Spherium.ai offer?

Standard SubscriptionBring Your Own Model: Connect your own AI provider accounts and pay them directly for usage. Ideal for organizations that already have provider relationships.
Accelerate SubscriptionPre-Provisioned Models Included: Comes with 40 models from providers such as OpenAI, Anthropic, Google, and xAI. All usage fees are included in your subscription.
Enterprise SubscriptionSaaS or On-Prem: Designed for complex AI ecosystems with advanced governance needs. Available as a fully managed SaaS subscription or an on-premise deployment.

How do I start using Spherium.ai?

Sign up, create your first workspace, connect one or more AI providers, set governance rules, and start collaborating. We provide onboarding guides and optional personal assistance.

How long does onboarding take?

Most organizations are fully operational with governance and security rules configured within an hour.

What support do you offer?

We offer email support, live chat, and a detailed knowledge base. Enterprise customers get 24x7 support, a named Customer Success Representative, and priority case routing.

Does Spherium.ai have an API?

Yes — our API offers full administrative capabilities so you can manage your Spherium.ai environment programmatically, as well as application integration for all governance, context, routing, and collaboration features.

Empower your team with the tools to scale AI responsibly and effectively. Schedule 15 minutes with us today to see how Spherium.ai delivers enterprise-ready results.

Faq Section

Frequently Asked Questions

How does Spherium.ai’s pricing model work?

Spherium.ai keeps pricing simple: you pay a subscription fee per user, and the way model usage is billed depends on your plan.

Standard Subscription – Bring Your Own Model: You connect your own AI provider accounts and pay them directly for usage through their APIs.
Accelerate Subscription – Pre-Provisioned Models Included: Comes with 40 models from providers like OpenAI, Anthropic, Google, and xAI, with all usage fees included in your subscription price.

Choose from monthly pay-as-you-go plans, annual subscriptions, or multi-year terms to suit your needs. There are no hidden platform fees — you either bring your own provider and pay them directly, or have usage included in your subscription.

Are model usage costs included in the subscription price?

Only in the Accelerate Subscription. The Standard Subscription requires you to bring your own provider account and pay usage fees directly to them.

Can I switch between subscriptions later?

Yes. You can upgrade or switch between the Standard and Accelerate subscriptions at any time, we’ll help with a smooth migration.

Do you offer discounts?

Yes. Annual and multi-year commitments come with discounted rates compared to monthly billing. Volume discounts are available for large user counts.

Do you offer special pricing for education or non-profit organizations?

Yes. We offer significant discounts for educational institutions and non-profits. Contact our sales team to discuss your needs and get the best possible pricing.

Is there a free trial available?

Yes, you can try Spherium.ai for free. Either sign up and get your first 25 days on us or contact sales to set up a trial and explore how it can help your business simplify AI management.

What kind of support does Spherium.ai offer?

We’re here to help every step of the way. Onboarding assistance is free, and standard support is included at no cost—always. Available from 8 AM to 8 PM EST, our team ensures you’re never left waiting. Need more? Flexible support options are available to fit your business needs.

How does Spherium.ai handle data privacy?

Spherium.ai prioritizes data privacy by using strong encryption, access controls, and compliance tools. This ensures your sensitive information stays secure and meets regulatory requirements. You can find out more about our Privacy Policy here.